In its package to help people who have had their circumstances changed as a result of Covid-19, the Chancellor announced a series of measures to alleviate the financial impact of losing a job or self-employed income.
One of these was the option to take a mortgage payment holiday. But what is it and how does it work? We’ve created a guide that explains it in more detail. The first thing to say is that calling it a holiday isn’t strictly true. The payment holiday was originally designed for customers who had fallen on hard times and couldn’t afford their monthly mortgage. The Lender would talk through the customer’s circumstances and then agree, if there was a way forward, to suspend the direct debit for three months whilst the customer sorted themselves out. In the background, the lender would add the missed payments, plus the interest payable onto the mortgage and then when the payments started again, the monthly amount would be higher to take into account in the increased in the mortgage. The customer’s credit report would show three missed instalments and therefore the payment holiday would have a negative impact on the customer’s ability to obtain credit in the future certainly at high street prices.
What has changed?
To have a payment holiday under the COVID-19 measures, you don’t need to be financially distressed and the link between your payments or should we say lack of them with a credit referencing agency is broken. This means that there should be no impact on your credit score if you choose to take a holiday. Instead, your mortgage payments after the 3-month holiday will go up to make sure you repay the mortgage amount plus any interest in full.
A word of warning
If you are coming to the end of a fixed rate or other such mortgage deal, a time when your mortgage would normally drop back on to a higher rate of interest, then normally your lender would offer you another deal to encourage to keep your mortgage with them. This is sometimes called a rate switch or product transfer and is normally a similar rate of interest to what you would be have been paying under your current deal. However, some lenders are not in a position to offer the new lower rate if you are currently taking a payment holiday. You could attract a higher rate of interest on your outstanding loan which is then added to your mortgage and not be able to do anything about it. So, when it comes to your payment holiday, timing is everything. Of course, if you choose to take a payment holiday and then cancel your direct debit you run the risk of defaulting on your mortgage which is a risk that could damage your ability to obtain a competitively priced deal in the future.
Talk to an expert
Taking a payment holiday is a decision which should not be taken lightly, if the implications are not understood then over time it could end up costing more money than it looked to save in the first place. Talk to us and we can help you understand what a payment holiday means for you and when would be the right time. And, if it’s something you still want to do, how to go about requesting a suspension of your mortgage payments from your current lender – each has their own way of doing things and different turnaround times. So, the message is simple, act if you need to, make sure your take expert advice first, and let us help today so you have the right result every time.
How to request a Payment Holiday
We’ve put together a list of all the major lenders along with a link to how to contact them to request a payment holiday.
Payment Holidays: Last updated 07/04/2020 – 16:36 | ||||
Lender payment holidays | ||||
Lender | Current Stance | Process | Product Transfers allowable? | Change to Interest Only |
Accord | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more information | Yes | Case by case |
Aldermore | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more information | No | Yes |
Ahli United | TBC | TBC | TBC | TBC |
Bank Of Ireland / Post Office | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here and complete the online form for a call back | TBC | Yes |
Barclays | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to complete the online form | Yes, but must do this before requesting the payment holiday | Case by case |
Bath BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here or use to the online live chat facility to request | Yes | Yes |
Beverley BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01482 881510 or click here to request a call back | N/A | TBC |
Bluestone | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more details | N/A | N/A |
BM Solutions | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0345 300 2627 Option 5, Option 2, Option 1 (specific to payment holiday) | TBC | No |
Buckinghamshire | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email to request holiday | No | Yes |
Cambridge | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0345 601 3344 to discuss | Yes | Will consider each application |
Central Trust | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more information | No | No |
Chorley | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email to request a call back | Case by Case | Case by Case |
Clydesdale | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please use the following link for contact details | TBC | TBC |
Coventry | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to complete the online form to request a call back | Yes | No |
Cynergy Bank | TBC | TBC | TBC | TBC |
Coutts | TBC | TBC | TBC | TBC |
Danske Bank | TBC | TBC | TBC | TBC |
Darlington | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email – title email ‘Payment holiday’ and provide all account details | TBC | TBC |
Digital Mortgages | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more information | No | No |
Dudley | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call: 01384 231414 or click here to email. | No | No |
Earl Shilton | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01455 844422,or click here to request a call back | Customer can extend existing product | Yes |
Family BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | Yes | Yes |
First Trust | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 02890821670 or click here to email | Yes | Yes |
Fleet | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for full details | N/A | N/A |
Foundation | Yes, 3 month payment holiday available for customers affected by Coronavirus | Applicant to call – 0344 770 8030 | N/A | TBC |
Furnace | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more details | TBC | TBC |
Gatehouse Bank | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | N/A | TBC |
Halifax | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | TBC | No |
Hanley | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01782 255000, option 6 or send this form | Yes | Yes |
Harpenden | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01582 463133to discuss this further | Yes | Yes, as long as normal term date can accommodate PT rates, then the client can continue |
Hinckley & Rugby BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | Yes | Case by Case |
Hodge BTL | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email or call 0800 138 9109 to discuss | No | Yes |
Hodge Lifetime | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more details | No | No |
HSBC | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request payment holiday | Yes | Case by Case |
Interbay | TBC | TBC | TBC | TBC |
Investec | TBC | TBC | TBC | TBC |
Ipswich | TBC | TBC | TBC | TBC |
Ipswich BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email or call 0330 123 0773 to discuss | TBC | TBC |
Kensington | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0333 300 0921 to discuss further | Apply as remortgage | Case by Case |
Kent Reliance | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | Yes | No |
Keystone | TBC | TBC | N/A | TBC |
L&G Home finance | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more details | N/A | N/A |
Landbay | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0330 053 6825 to discuss further | No | No |
Leeds BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more information | TBC | TBC |
Leek United | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call one of the following numbers – Consumer 0808 169 6680 Brokers 0808 281 9309 | Yes | Yes |
LendInvest | Not Applicable | |||
Lloyds Banking Group | Yes, 3 month payment holiday available for customers affected by Coronavirus | Halifax – Please click here to request holiday | Yes | Yes |
BM Solutions – Please call 0345 300 2627 Option 5, Option 2, Option 1 (specific to payment holiday) | ||||
Scottish Widows – Please call 0800 001 5145 | ||||
LV= | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
Marsden | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01282 440 500 to discuss | Case by case | No |
Mansfield | TBC | TBC | TBC | TBC |
Masthaven | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0207 036 2012 or click here to email to discuss futher | Yes | Yes |
Melton | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01664 414141 to discuss | Yes | Yes |
Metro | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0345 319 1200 to discuss further | Yes | Yes |
More2Life | Not Applicable | Not Applicable | Not Applicable | Not Applicable |
Natwest | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request payment holiday | Yes, once payment holiday has been completed | TBC |
Nationwide | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request payment holiday | Yes | Case by case |
Newbury | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01635 555 700 to discuss further | Yes | Yes |
Newcastle | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to discuss further | Yes | Case by Case |
Nottingham | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email using the heading Covid 19 Payment Holidays and include all mortgage account details | Yes | Case by case |
One Family | TBC | TBC | Not Applicable | TBC |
One Savings Bank | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | Yes | No |
Paragon | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email with the heading Covid 19 payment holiday and include full mortgage account details | N/A | N/A |
Paragon – 2nd Charge | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for further information | N/A | N/A |
Penrith BS | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email or call 01768 863675 (option 1) to discuss further | No | TBC |
Pepper Money | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 03333 701 101 or click here to discuss further | No | No |
Platform | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for further information | Yes | Case by Case |
Precise | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for further information | Yes | TBC |
Principality | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here and complete the online form | Yes | No |
Progressive | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | N/A | TBC |
Pure Retierment | TBC | TBC | Not Applicable | TBC |
Reliance Bank | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email. Customer to email with name, postcode, account number and circumstance | No | Case by case |
Saffron | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for more information and to complete the online form | N/A | TBC |
Santander | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request payment holiday | Yes | No |
Scottish Widows | Yes, 3 month payment holiday available for customers affected by Coronavirus | please call 0800 001 5145 to discuss further | TBC | No |
Shawbrook | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a payment holiday or call 0344 892 0155 to discuss. | No | No |
Skipton | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to email and provide mortage account number and best number for return contact | N/A | Case by case |
Stafford Railway | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 01785 223212 option 1 to discuss | No | Yes |
State Bank of India | TBC | TBC | Not Applicable | TBC |
Swansea | Yes, 3 month payment holiday available for customers affected by Coronavirus | applicants to call 01792 739110 to discuss | Case by case | Case by case |
Teachers | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call: 0800 378669 or click here to email. Each case reviewed individually | Case reviewed individually. Contact lender | Case reviewed individually. Contact lender |
The Mortgage Lender | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0344 257 0427 and speak to the dedicated staff to discuss this | N/A | N/A |
TMW | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request payment holiday | Yes | Case by case |
Tipton | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | Case by case | Case by case |
Together | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a call back | Yes | No |
TSB | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request payment holiday | TBC | TBC |
United Trust Bank | Case By Case | Please click here to email to request call back | Not Applicable | TBC |
Vernon | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please call 0161 429 4306 to discuss | Yes | Yes |
Vida Home Loans | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here to request a payment holiday or call 0344 892 0155 to discuss. | No | Yes |
Virgin/Clysdale | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for further information | Yes | Case by case |
West Brom | Yes, 3 month payment holiday available for customers affected by Coronavirus | Please click here for further information | Yes | TBC |
Zephyr Home Loans | Yes, 3 month payment holiday available for customers affected by Coronavirus |